Direct Message - I can't see all users

Hi, @olekwoj

This looks like a pagination issue in which the Next button is no longer appearing as it should. I also noticed that the Direct Message pop up only shows 48 instead of 50 users per page. For example:

I have seen a similar case that involve deactivated users that causes the pagination to not work properly but this looks like a fresh installation. So, I’d like to ask some questions to get context of the problem and the environment that you are on:

Troubleshooting Questions

  • May I know if you are experiencing this on the desktop app / web browser?
  • Does it persist even after you have cleared the cache of the app or use incognito mode of the web browser?
  • Can I confirm that you used the mattermost sampledata while generating the list of users? What was the exact command that you used so I can test it on my end too to confirm the behavior that I am getting?

Information Gathering

  • Which version of Mattermost Server and desktop app are you using?

Keep me posted.