jborn
(Jess)
December 14, 2022, 10:14pm
1
For troubleshooting questions, please post in the following format:
Summary
Focalboard (Docker container on Synology NAS) refreshes and errors constantly.
Steps to reproduce
How can we reproduce the issue (what version are you using?)
Installed v7.5.2 via terminal and ssh, and again via Task Scheduler running command via web gui.
16:12:07
Expected behavior
Focalboard runs without errors
Observed behavior
What did you see happen? Please include relevant error messages and/or screenshots.
web interface shows “Sorry, something went wrong. Not a valid Team”, Logs report error [2022-12-14 22:12:07.524 Z] unable to get the session for the token: database is locked caller="api/api.go:181" stdout
agriesser
(Alexander Griesser)
December 15, 2022, 4:44am
2
Hi jborn and welcome to the Mattermost forums!
Can you please share the installation instructions you used? The focalbard database in the docker deployments usually is included in the container itself and needs to go outside if the files in the container are put to read only mode.
agriesser
(Alexander Griesser)
January 23, 2023, 5:40am
3
Hi @jborn ,
just trying to follow up here - were you able to resolve your issue?
Hi there, i have the same issue. I can access the GUI however doing any action on the screen causes the screen to refresh and this error to paste into the console;
debug [2023-01-31 13:55:49.962 Z] GetTemplates caller="api/templates.go:84" teamID=0 boardsCount=13
debug [2023-01-31 13:55:49.968 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:50.699 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:51.048 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:51.384 Z] GetTemplates caller="api/templates.go:84" teamID=0 boardsCount=13
debug [2023-01-31 13:55:51.389 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:51.762 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:52.612 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:52.896 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:52.905 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:53.226 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:53.559 Z] GetTemplates caller="api/templates.go:84" teamID=0 boardsCount=13
debug [2023-01-31 13:55:53.565 Z] attachSession caller="api/auth.go:333" single_user=false
error [2023-01-31 13:55:53.679 Z] unable to get the session for the token: database is locked caller="api/api.go:181"
error [2023-01-31 13:55:53.680 Z] unable to get the session for the token: database is locked caller="api/api.go:181"
error [2023-01-31 13:55:53.680 Z] unable to get the session for the token: database is locked caller="api/api.go:181"
error [2023-01-31 13:55:53.680 Z] unable to get the session for the token: database is locked caller="api/api.go:181"
debug [2023-01-31 13:55:53.684 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:53.684 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:53.684 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:53.684 Z] attachSession caller="api/auth.go:333" single_user=false
error [2023-01-31 13:55:54.114 Z] Rejected unauthenticated message caller="ws/server.go:201" client="192.168.0.22:65018" action=SUBSCRIBE_TEAM
error [2023-01-31 13:55:54.114 Z] ERROR WebSocket caller="ws/server.go:130" client="192.168.0.22:65018" error="read tcp 172.29.0.2:8000->192.168.0.22:65018: use of closed network connection"
debug [2023-01-31 13:55:54.114 Z] DISCONNECT WebSocket caller="ws/server.go:119" client="192.168.0.22:65018"
debug [2023-01-31 13:55:54.162 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:54.369 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:54.749 Z] GetBoards caller="api/boards.go:79" teamID=0 boardsCount=1
debug [2023-01-31 13:55:54.752 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:55.224 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:55.543 Z] GetBoards caller="api/boards.go:79" teamID=0 boardsCount=1
debug [2023-01-31 13:55:55.820 Z] GetBlocks caller="api/blocks.go:154" boardID=bpqd4nsey77d95m1i6tbohf8z9o parentID= blockType= blockID= block_count=35
debug [2023-01-31 13:55:55.889 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:56.603 Z] GetMembersForBoard caller="api/members.go:70" boardID=bpqd4nsey77d95m1i6tbohf8z9o membersCount=1
debug [2023-01-31 13:55:56.775 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:56.776 Z] Command: AUTH caller="ws/server.go:149" client="192.168.0.22:65019"
debug [2023-01-31 13:55:56.776 Z] authenticateListener caller="ws/server.go:436" token=kh3wnn5ofdid4tpbprd4ntszhza wsSession.userID=
debug [2023-01-31 13:55:56.782 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:56.782 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:56.788 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:56.789 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:56.789 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:57.486 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:57.801 Z] GetTemplates caller="api/templates.go:84" teamID=0 boardsCount=13
debug [2023-01-31 13:55:57.806 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:58.176 Z] authenticateListener: Authenticated caller="ws/server.go:459" userID=ugucmhomo3fyympnqjtymiep86y client="192.168.0.22:65019"
debug [2023-01-31 13:55:58.176 Z] Command: SUBSCRIBE_TEAM caller="ws/server.go:211" teamID=0 client="192.168.0.22:65019"
debug [2023-01-31 13:55:58.176 Z] Not single user mode caller="ws/server.go:226"
debug [2023-01-31 13:55:58.710 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:58.879 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:55:58.985 Z] GetTemplates caller="api/templates.go:84" teamID=0 boardsCount=13
debug [2023-01-31 13:55:58.991 Z] attachSession caller="api/auth.go:333" single_user=false
error [2023-01-31 13:55:59.607 Z] access denied to board template caller="api/api.go:181"
debug [2023-01-31 13:55:59.610 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:00.067 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:00.069 Z] Command: UNSUBSCRIBE_TEAM caller="ws/server.go:235" teamID=0 client="192.168.0.22:65019"
debug [2023-01-31 13:56:00.069 Z] Command: SUBSCRIBE_TEAM caller="ws/server.go:211" teamID=0 client="192.168.0.22:65019"
debug [2023-01-31 13:56:00.069 Z] Not single user mode caller="ws/server.go:226"
debug [2023-01-31 13:56:00.414 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:00.697 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:00.894 Z] GetTemplates caller="api/templates.go:84" teamID=0 boardsCount=13
debug [2023-01-31 13:56:00.900 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:00.988 Z] GetBlocks caller="api/blocks.go:154" boardID=bpqd4nsey77d95m1i6tbohf8z9o parentID= blockType= blockID= block_count=35
debug [2023-01-31 13:56:00.993 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:01.066 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:01.166 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:01.258 Z] GetMembersForBoard caller="api/members.go:70" boardID=bpqd4nsey77d95m1i6tbohf8z9o membersCount=1
debug [2023-01-31 13:56:01.261 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:01.420 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:01.499 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:01.646 Z] GetTemplates caller="api/templates.go:84" teamID=0 boardsCount=13
debug [2023-01-31 13:56:01.655 Z] attachSession caller="api/auth.go:333" single_user=false
error [2023-01-31 13:56:01.794 Z] unable to get the session for the token: database is locked caller="api/api.go:181"
error [2023-01-31 13:56:01.796 Z] unable to get the session for the token: database is locked caller="api/api.go:181"
error [2023-01-31 13:56:01.796 Z] unable to get the session for the token: database is locked caller="api/api.go:181"
debug [2023-01-31 13:56:01.800 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:01.800 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:01.801 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:01.950 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:02.816 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:02.887 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:03.114 Z] GetBlocks caller="api/blocks.go:154" boardID=bpqd4nsey77d95m1i6tbohf8z9o parentID= blockType= blockID= block_count=35
debug [2023-01-31 13:56:03.117 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:03.848 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:04.066 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:04.187 Z] GetMembersForBoard caller="api/members.go:70" boardID=bpqd4nsey77d95m1i6tbohf8z9o membersCount=1
debug [2023-01-31 13:56:04.190 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:04.546 Z] GetBlocks caller="api/blocks.go:154" boardID=bmj7iw675n3yu7pyudzq3kk1upc parentID= blockType= blockID= block_count=35
debug [2023-01-31 13:56:04.549 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:04.683 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:04.937 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:05.419 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:06.216 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:06.372 Z] GetBoards caller="api/boards.go:79" teamID=0 boardsCount=1
debug [2023-01-31 13:56:06.375 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:06.608 Z] GetBoards caller="api/boards.go:79" teamID=0 boardsCount=1
debug [2023-01-31 13:56:06.611 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:06.782 Z] GetBoards caller="api/boards.go:79" teamID=0 boardsCount=1
debug [2023-01-31 13:56:06.903 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:07.384 Z] attachSession caller="api/auth.go:333" single_user=false
debug [2023-01-31 13:56:07.752 Z] attachSession caller="api/auth.go:333" single_user=false
this is my yaml
version: '3.3'
services:
focalboard:
image: mattermost/focalboard
ports:
- 8092:8000
volumes:
- /docker/focalboard/fbdata:/opt/focalboard/data
restart: always
agriesser
(Alexander Griesser)
February 6, 2023, 11:38pm
5
Hi @thegreenwheel and welcome to the Mattermost forums!
I’m unfortunately unable to reproduce this issue here on my end. Do you see a focalboard.db
file in your local directory /docker/focalboard/fbdata
or is this directory empty?