Guest Account seeing Error on initial log-in

[ahmaddanial]

Hello, @attzonko

Thank you for the confirmation from your end. Just to be sure on this, can you please confirm that the issue is happening on both teams?

@attzonko

After all, during the invite process the user filling in the invite has to put the channels they wish the Guests to be quarantined in, hence those Guests should be automatically added of the team the channels are a part of

This is correct. I have attempted to reproduce this issue on my end and the guest account should be automatically be added to the channels that was specified during the invite process. For example, this is the log entry that I am getting after I signed up for a guest account on my test instance. No specific error:

{"level":"debug","ts":1584924700.4467294,"caller":"mlog/log.go:163","msg":"No channel member found for that user ID and channel ID","path":"/api/v4/channels/XXXXXXXXXX/members/XXXXXXXXXX","request_id":"x3sbbthuu389pd6hm1f5r6t58o","ip_addr":"XX.X.X.X","user_id":"XXXXXXXXXX","method":"GET","err_where":"SqlChannelStore.GetMember","http_code":404,"err_details":"channel_id=kt9m99xmyt8i8r3xrhw5i5nesyuser_id=3jpum7w46pretqmntuaibhkkuo,sql: no rows in result set"}

After the sign up process was completed, I logged out and logged in again without any issues. Can you please confirm if the affected user was invited to multiple teams across multiple channels?

Also, how is the size of your Mattermost instance like? Can you provide a screen shot of System Console > Site Statistics from your end?