Guest users missing formatting

Troubleshooting
1

Summary
Guest user webinterface does not format messages properly.

Steps to reproduce
I’ve got a guest account at a customer site’s Mattermost instance. They are using Mattermost Enterprise Edition, version 6.3.1, and I’m accessing it through a VPN from a virtual machine in which Firefox ESR (currently 91) runs. Someone writes to me.

Expected behavior
When someone writes a multiline message to me with three accent-gravis characters to indicate preformatted text, I expect to be able to read this as preformatted text.

Observed behavior
I just see them as a bunch of proportional text all bunched together.

Debugging
With F12, I can see the message does not have any HTML-level markup, it’s just plain what the communication partner wrote, e.g.:

<div id="uwpfiuphqirhfirhfiuhrpihrv_message" class="post__body   "><span>```
    elif [ -f "${PROJECT}/pyproject.toml" ]; then
        cd "$PROJECT"
        # This will create a tarball with setup.py in subfolder `dist`
        poetry build -f sdist
        ARCHIVE_NAME="$(basename --suffix=".tar.gz" dist/*.tar.gz | head -n1)"
        mv -v "dist/${ARCHIVE_NAME}.tar.gz" "/srv/www/tarballs/python/${ARCHIVE_NAME}~+git${COMMIT_NUMBER}.tar.gz"
        cd -
```</span></div>

The linewraps and multiple spaces are correct in the HTML, but since the div does not have xml:space=“preserve” set, they’re gone in the display, of course. This means there’s both some HTML/CSS-level presentation missing as well as some server-side processing (splitting the message into regular soft-wrapped blocks and preformatted monospace blocks where the three accent gravēs are in the source).

Workaround-ish
I’ve put the following into my userContent.css:

    @-moz-document domain(mattermost.customername.example.com) {
            .post__body {
                    word-wrap:unset !important;
                    white-space:pre !important;
                    font-family:monospace !important;
                    overflow-x:scroll !important;
            }
    }

This makes all messages appear monospaced (which is no problem for me, as I prefer that kind of font anyway) and preformatted (which is a problem due to the missing soft linewraps in normal messages). But because of the missing information, better cannot be done in a workaround.