Issue in integration of Jira Cloud with Mattermost

Troubleshooting
4

Hello, @vinod

Based on the statement below:

  • May I know if you have already logged in to your JIRA Cloud instance prior to running /jira connect command?
  • Were you logged in to Mattermost using the same email address as the one you used to connect to JIRA Cloud?
  • Is the issue constantly reproducible whenever you try to connect?
  • Are there any other users who have tried to connect and run into the same problem?