Hi !
After installing PopOs! 22.04, Mattermost Desktop app (flatpak and repo install) remains on a Loading screen
On my browser Firefox 104.0.2, Mattermost works perfectly !
It concerns Mattermost Desktop app 5.1.1
Hi Jeancre,
several people already reported that and the combination is always PopOS and FramaTeam, so I suppose they have something wrong in their documentation or configuration.
The problem is a redirect on the FramaTeam server which causes this issue and will not let you use the app. In the desktop app logfiles you will then usually see an error like:
[2022-08-26 11:14:42.105] [info] Prevented desktop from navigating to: https://framateam.org/?redirect_to=%2FXXXXXX%2F
Can you please stop the app again and remove the directory $HOME/.var/app/com.mattermost.Desktop to clear all the configurations and caches for it and start over new with the account setup?
What did you put into the “Server URL” textbox?
Hi Alexander,
Thanks a lot for your reponse.
I’m so sorry to waste your time, the problem was the Server URL was just wrong…
I was trying with Mattermost and https://framateam.org is just what brings you on login page on the app.
Sorry and thanks again !
Jeancre
Great, thanks for the confirmation! Is somewhere on their documentation the wrong URL mentioned which causes this problem or where did you get the /tdr URL?
Hi Alexander, sorry for my late answer
No, I cannot find any notification where it says the issue was the wrong URL, it was just “loading…”
The /tdr was just a thought, that I had to give the name of our group inside the URL box.
So, now it works !
Thanks !