Mattermost marking users "offline" when they are "away"

Troubleshooting
37

Hello Elias, below is our nginx config:

upstream backend {
   server 139.XXX.XXX.XXX:8065;
}

proxy_cache_path /var/cache/nginx levels=1:2 keys_zone=mattermost_cache:10m max_size=3g inactive=120m use_temp_path=off;

server {
   listen 80 default_server;
   server_name   xxxx.xxxx.com ;
   return 301 https://$server_name$request_uri;
}

server {
   listen 443 ssl http2;
   server_name    xxxx.xxxx.com;

add_header Strict-Transport-Security "max-age=31536000; includeSubDomains" always;
add_header X-XSS-Protection "1; mode=block";
add_header Strict-Transport-Security "max-age=31536000; includeSubDomains" always;
add_header X-Frame-Options SAMEORIGIN;
add_header X-Content-Type-Options nosniff;

ssl on;
  ssl_certificate /etc/letsencrypt/live/xxxx.xxxx.com/fullchain.pem;
  ssl_certificate_key /etc/letsencrypt/live/xxxx.xxxx.com/privkey.pem;
  ssl_session_timeout 5m;
  ssl_protocols TLSv1 TLSv1.1 TLSv1.2;
  ssl_ciphers "EECDH+ECDSA+AESGCM EECDH+aRSA+AESGCM EECDH+ECDSA+SHA384 EECDH+ECDSA+SHA256 EECDH+aRSA+SHA384 EECDH+aRSA+SHA256 EECDH+aRSA+RC4 EECDH EDH+aRSA HIGH !RC4 !aNULL !eNULL !LOW !3DES !MD5 !EXP !PSK !SR$
  ssl_prefer_server_ciphers on;
ssl_dhparam /etc/ssl/certs/dhparams.pem;
  ssl_session_cache shared:SSL:10m;

   location ~ /api/v[0-9]+/(users/)?websocket$ {
       proxy_set_header Upgrade $http_upgrade;
       proxy_set_header Connection "upgrade";
       client_max_body_size 50M;
       proxy_set_header Host $http_host;
       proxy_set_header X-Real-IP $remote_addr;
       proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
       proxy_set_header X-Forwarded-Proto $scheme;
       proxy_set_header X-Frame-Options SAMEORIGIN;
       proxy_buffers 256 16k;
       proxy_buffer_size 16k;
       proxy_read_timeout 600s;
       proxy_pass http://backend;
   }

   location / {
        proxy_http_version 1.1;
       client_max_body_size 50M;
       proxy_set_header Connection "";
       proxy_set_header Host $http_host;
       proxy_set_header X-Real-IP $remote_addr;
       proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
       proxy_set_header X-Forwarded-Proto $scheme;
       proxy_set_header X-Frame-Options SAMEORIGIN;
       proxy_buffers 256 16k;
       proxy_buffer_size 16k;
       proxy_read_timeout 600s;
       proxy_cache mattermost_cache;
       proxy_cache_revalidate on;
       proxy_cache_min_uses 2;
       proxy_cache_use_stale timeout;
       proxy_cache_lock on;
       proxy_pass http://backend;
   }
}