I’ve had a problem for a few days that I can’t explain. Maybe someone here has an idea? That would be great! In the desktop app, the user’s online status (green tick next to the profile picture) has only been displayed as ‘offline’ for a few days now. If the user is logged into the browser, the st…

Online/offline status indicator in the Mac App broken

vpecinka (Vlastimil Pecinka) September 6, 2024, 9:18am 3

I have same fresh report from users running desktop app v5.9.0 (in one case MacOS, in the second one Linux). People are marked offline repeatedly.

Topic		Replies	Views
Mobile devices always showing as offline Mobile Apps	8	3432	April 14, 2023
Desktop App: Marking users as away not working Troubleshooting	7	3065	October 24, 2016
Mattermost marking users "offline" when they are "away" Troubleshooting	43	10168	July 1, 2019
[solved] Connection issue / user status issue Troubleshooting	0	1302	January 28, 2022
[Solved] Keep Online status if not using Mattermost? Troubleshooting	4	16114	September 24, 2022