I’ve had a problem for a few days that I can’t explain. Maybe someone here has an idea? That would be great! In the desktop app, the user’s online status (green tick next to the profile picture) has only been displayed as ‘offline’ for a few days now. If the user is logged into the browser, the st…

This only happens to one user of many? This sounds like a WebSockets issue. See if Integrations configuration settings - Mattermost documentation helps.

The problem occurs with several users under Mac OS. In a small survey, 10 out of 12 users told me that the online status is NOT set automatically. Two of them seem to have no problems. The affected systems have different OS versions (Mac OS 11.2 to 14.6.1) and run on ARM or Intel. Mattermost app v…

Online/offline status indicator in the Mac App broken

vpecinka (Vlastimil Pecinka) September 6, 2024, 9:18am 3

I have same fresh report from users running desktop app v5.9.0 (in one case MacOS, in the second one Linux). People are marked offline repeatedly.

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Mobile devices always showing as offline Mobile Apps	8	3583	April 14, 2023
Desktop App: Marking users as away not working Troubleshooting	7	3110	October 24, 2016
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[solved] Connection issue / user status issue Troubleshooting	0	1312	January 28, 2022
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Online/offline status indicator in the Mac App broken

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