Recipe: Enhancing Team Collaboration with AI-Powered Summaries 🤖✨

Recipes
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Problem:
Long conversations in Mattermost channels can become overwhelming. When team members join a discussion late or need a quick update, scrolling through dozens (or hundreds!) of messages can be time-consuming.

Solution:
Leverage Mattermost AI Copilot to generate concise summaries of lengthy discussions, making it easier for teams to stay informed and focus on key takeaways.

Ingredients :hammer_and_wrench:

  • Mattermost Copilot enabled in your workspace
  • A channel or thread with an ongoing discussion
  • A quick AI command to summarize the conversation

Steps :pushpin:

:one: Identify a Long Thread or Discussion

  • Look for an ongoing conversation where a summary would be helpful (e.g., a brainstorming session, troubleshooting thread or meeting discussion).

:two: Use Mattermost AI Copilot for Summarization

  • In the thread or channel, type a prompt like:
    :memo: "@Copilot, summarize this thread into key points."
  • Alternatively, if Copilot doesn’t have built-in summarization yet, users can manually copy-paste the conversation and request a summary in an AI-powered chat.

:three: Review and Share

  • If the summary looks good, post it in the thread with a #summary tag so others can find it easily.
  • If needed, refine the AI-generated summary to better capture important details.

:four: Bonus: Automate Recurring Summaries

  • Consider setting up a scheduled Copilot summary for certain channels, such as:
    :hourglass_flowing_sand: "Every Friday at 3 PM, summarize key discussions from the #engineering channel."

Example Output :white_check_mark:

:speech_balloon: Before AI Summarization:
(50+ messages of back-and-forth discussion on a technical issue)

:robot: After AI Summarization:
“The team discussed a bug in the mobile app (v5.9) affecting Android devices. A temporary fix is to reinstall the app. Developers are investigating a long-term solution. Next steps: collect more user reports and run tests on older devices.”

Why Use This? :rocket:

:white_check_mark: Saves time – No need to read every message in a long thread.
:white_check_mark: Improves communication – Key takeaways are clear and accessible.
:white_check_mark: Boosts productivity – Helps remote and async teams stay aligned.

Have you tried Mattermost Copilot for summarizing discussions? Let us know your experience below! :arrow_down: