Search in channels don't work

we have a problem with the search on motherbridge 10.5.2. in some channels there are many messages containing numeric values such as request IDs. the team of testers is looking for such messages, but the search does not find the messages, or finds only a part of them. we use database search. How to solve or diagnose this problem. we use postgres 14.

Thanks for reporting this, Luckym! Since you’re using database search with PostgreSQL, I recommend reviewing our options for Elasticsearch or Bleve to ensure you’re working with a dedicated search database. Let us know if this helps or if the issue persists!