I’m able to do a Zoom call from a Team Admin account, not a System Admin. However, the other user who can’t launch a Zoom call is also a Team Admin.
My Team Admin account is the same for Zoom Dev Account.
I’m running Zoom as Free Trial. I’ve registered a few days ago, so I suppose I’m still benefiting from their 30-day free trial
I am able to start a meeting with other users from my Team Admin account. It works like this: a button appears on the chat and who wants to participate must click on the button, then they are redirected to Zoom app download (if they don’t have it already) so they can enter the Zoom call. I mean, the integration is just an embedded button, you don’t have the conference call inside Mattermost.
Sure, I’ve followed the documentation step by step. In fact, Zoom works, but not all users can launch the calls. I’d like to know if others are experiencing the same, ie. if this is by default, or not.
I’ve found out the cause of the issue. It doesn’t depend on Mattermost, or, better said, it’s a consequence of how the feature works.
Since the connection between Mattermost and Zoom uses one single account, the owner of this account must add all users to the Zoom Users section. This operation can be done only if you add a paying method to your account, although - apparently - you don’t need to have a paying plan to use it.
Once you add a user to the Account, then they will be able to launch a call from within Mattermost.