We already have a paid account with Zoom and was able to add other users under this account after proceeding with the App build option in zoom. The integration was working and we were able to use this option for nearly more than a week but this suddenly stopped working. We already have the users added under the main zoom user and also have used the email address for mattermost and zoom accounts. We have already checked the server logs and also the zoom app build logs but couldnât find any errors. Also, the mattermost interface is also showing no errors when we click the zoom button.
Have any of you faced the same issue earlier. Any help will be much appreciated. Thanks in advance.
If youâre not seeing any errors, what happens when the Zoom doesnât work?
Also, would you be open to sharing your Mattermost plugin related config settings?
Once I click on the zoom link it doesnât show any error nor any actions. In the earlier case, a zoom link will be sent to the concerned person in chat but now it is not working. Regarding the Mattermost plugin settings, We have only configured the zoom plugin as mentioned in the zoom integration document shared in the previous update.
Can you help set your System Console > Logging > File Log Level to debug, then try a Zoom call, and check the System Console > Logs for any error messages.
Yes, We have followed all the steps mentioned in the documentation including the special notes.
I have enabled the File Log level as mentioned to Debug now. Tried clicking on the zoom plugin again. The below are the first three lines from the logs.
{âlevelâ:âinfoâ,âtsâ:1559111923.15714,âcallerâ:âscheduler/worker.go:78â,âmsgâ:âWorker: Job is completeâ,âworkerâ:âPluginsâ,âjob_idâ:âun3iydqf4bdy9********â}
{âlevelâ:âinfoâ,âtsâ:1559111983.3037357,âcallerâ:âscheduler/worker.go:78â,âmsgâ:âWorker: Job is completeâ,âworkerâ:âPluginsâ,âjob_idâ:âd7yo11rj8j8h**********â}
{âlevelâ:âinfoâ,âtsâ:1559112043.4320395,âcallerâ:âscheduler/worker.go:78â,âmsgâ:âWorker: Job is completeâ,âworkerâ:âPluginsâ,âjob_idâ:âs81tp4c8qj*************â}
On checking the logs, I am not able find any lines mentioning the string âzoomâ nor âplugin_idâ. The suspicious looking part from the logs is as mentioned below.
{"level":"debug","ts":1559***.****39,"caller":"mlog/log.go:160","msg":"CSRF Check failed for request - Please migrate your plugin to either send a CSRF Header or Form Field, XMLHttpRequest is deprecated"}
{"level":"debug","ts":1559***.*****14,"caller":"mlog/log.go:160","msg":"CSRF Check failed for request - Please migrate your plugin to either send a CSRF Header or Form Field, XMLHttpRequest is deprecated"}
{"level":"debug","ts":1559***.****21,"caller":"mlog/log.go:160","msg":"CSRF Check failed for request - Please migrate your plugin to either send a CSRF Header or Form Field, XMLHttpRequest is deprecated"}
{"level":"debug","ts":1559***.****78,"caller":"mlog/log.go:160","msg":"CSRF Check failed for request - Please migrate your plugin to either send a CSRF Header or Form Field, XMLHttpRequest is deprecated"}
{"level":"debug","ts":1559***.****81,"caller":"mlog/log.go:160","msg":"CSRF Check failed for request - Please migrate your plugin to either send a CSRF Header or Form Field, XMLHttpRequest is deprecated"}
{"level":"debug","ts":1559***.*****83,"caller":"mlog/log.go:160","msg":"CSRF Check failed for request - Please migrate your plugin to either send a CSRF Header or Form Field, XMLHttpRequest is deprecated"}
{"level":"debug","ts":1559****.***64,"caller":"mlog/log.go:160","msg":"CSRF Check failed for request - Please migrate your plugin to either send a CSRF Header or Form Field, XMLHttpRequest is deprecated"}
Hi @adhershmnair, Would you be open to sharing information on your OS and version, Mattermost server version and your config settings related to plugins?
