@gyptkeps Where do you see this setting? I’ve walked two times completely through the config of my MM server (4.4.2) and the IOS apps - I dod not find any setting to convert the pictures to JPG for Mattermost.
@elias We are meanwhile at IOS 11.2 and more than two months after the release, and we still can’t use MM since then due to the pictures issue (we’re sending many of them). All other Apps do handle HEIC meanwhile or are converting the pix to JPG on the fly (so I guess there are API’s for this in IOS).
I’m honestly upset that it takes that long to just convert pictures properly in the MM app and millions of IOS users are locked out of MM use for pictures.
And no - for my users it’s not an option to completely switch the whole storage of their iPhones back to JPG. They have fallen back to WhatsApp meanwhile and that’s exactly where I was about to get them away from 