There is a new issue with the IOS native app: Since IOS11 defaults to the new and efficient HEIC format, all pictures sent from IDevices just displays the staple icon. Even the preview of pix is not possible in MM. :confused: Is there an update on the way which fixes the issue?

Hi @netmax we’ve added support to convert heic images to jpg before uploading in the 1.5 release and sadly the previous heic images that were uploaded to the server are yet to have a proper preview in the app, the latter is cause heic images cannot be displayed with UiImages used by react native, bu…

[image] meeleem77: It said we can set photos formatted as JPG default in iOS. However, I can’t find it. Finally I have to turn to help for some third party software, like this HEIC to JPG converter How about the quality after converted to JPG?

[SOLVED] HEIC format not supported by mobile app

Troubleshooting

chatinski (Chart Manis) August 27, 2018, 11:02am 21

How about the quality after converted to JPG?

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[SOLVED] HEIC format not supported by mobile app

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