I’d like to completely disable the feedbackbot. I’ve disabled plugins completely and the bot still shows up in people’s lists.
Do you mean the left sidebar below “Direct Messages”? I’d guess everyone has to close the conversation with the bot via the three dot menu.
I’ve tried to close the conversation and the bot continues to show up in the list.
Does this help? User satisfaction surveys - Mattermost documentation
Unfortunately no. The feedbackbot shows up regardless. I even disabled plugins completely.
Can you post a screenshot of what you’re seeing, just to make sure we aren’t talking about two different things?
I want feedbackbot disabled and I want it to stop showing up in the direct message list. Even if I close the conversation, it reappears.
I found an old message that suggested:
Just found this through Google. It was annoying me too, so here’s what worked for me:
System Console -> Plugins and remove the surveybot plugin
Then I went and removed surveybot from the “bots” and “users” tables in Postgres:
DELETE FROM users WHERE username = ‘surveybot’;
DELETE FROM bots;
(I have no other bots on the server, so it’s okay to delete all of this)
After a hard refresh on the client “surveybot” should stop showing up as an option.
Use at yiur own risk, make a backup of your database first, etc!
This worked. Thank you!