[SOLVED] How to Check Currently Installed Mattermost Server Version?

Troubleshooting
1

Neither mattermost version nor platform version is working for me.

Just wanted to check if my mattermost server update/upgrade is successful

EDIT:
For additional context, I’m upgrading my mattermost server from 3.7.x (I think) to version 4.0.1

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2

Thanks @andrewblue, would the documentation here be useful? There’s an example on how to check the Mattermost server version https://docs.mattermost.com/administration/command-line-tools.html#using-the-cli

You can also check the version by going to

  • Main Menu right of your profile (in top left corner)
  • selecting “About Mattermost”
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3

Following the documentation, when i run sudo ./platform version, I will get the following

[EROR] Failed to ping DB retrying in 10 seconds err=dial tcp: lookup dockerhost on IP-ADDRESS: no such host
4

Hmm okay, and everything else appears to work on your Mattermost instance? No other errors in the server logs (System Console > Logs)

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5

It shows this in the “System Console Server Logs”

[2017/07/20 12:34:25 UTC] [INFO] Current version is 3.7.0 (3.7.3/Wed Mar 22...

and it shows this in the file /logs/mattermost.log (default path)

[2017/07/20 11:46:52 UTC] [INFO] Current version is 4.0.0 (4.0.1/Wed Jul 19...

Inside the System Console Server Logs, I also have plenty of /api/v3/user errors (e.g. id wrong, expired sessions, no invite, etc…)

Oh but i’m unable to use the new Android App to log into the server (it says need server needs to upgrade)

6

Ok this is sad but i fixed this - I was upgrading the wrong folder.

I had a “test” or development folder and another for production. (Hence the difference in log versions)

7

Glad you’ve resolved your issue @andrewblue :slight_smile:

8

For those like me which end up in this page; the short way is using the following command if your have access to the server; in my case I have self hosted server.

fist login to your server CLI by using remote desktop or SSH then:

To get the Mattermost version on a default installation of Mattermost:

cd /opt/mattermost/
sudo -u mattermost bin/mattermost version

The out put will be like this:

Version: 10.1.1 
Build Number: 11162711545
Build Date: Thu Oct  3 13:20:30 UTC 2024
Build Hash: b16e2e1dacb2ec44961573dc6a5d55ca47f77510
Build Enterprise Ready: true
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