sddenis
(Sddenis)
July 17, 2025, 8:41am
1
Summary
Upgrading to the latest version (10.10) just broke the app (no channel was found in team), creating a new team from scratch have the same issue (no town hall, no nothing)
Steps to reproduce
How can we reproduce the issue (what version are you using?)
Observed behavior
sddenis
(Sddenis)
July 17, 2025, 9:43am
2
Solved by reverse back to: MATTERMOST_IMAGE_TAG=mattermost-team-edition@sha256:2fa1224d5ccaedd6d505f6e18f5fc207c68029489d18de951213b624abf43e23
opened 09:36AM - 07 Apr 25 UTC
Bug Report/Open
### Before you file a bug report
- [x] I have checked the [issue tracker](https… ://github.com/mattermost/mattermost/issues) and have not found an issue that matches the one I'm filing.
- [x] This issue is not a troubleshooting question. Troubleshooting questions go here: https://forum.mattermost.com/c/trouble-shoot/16.
- [x] This issue is not a feature request. You can request features and make product suggestions here: https://mattermost.uservoice.com/forums/306457-general/.
- [x] This issue reproduces on one of the [currently supported server versions](https://docs.mattermost.com/about/mattermost-server-releases.html#latest-releases).
- [x] I have read the [contribution guidelines](https://github.com/mattermost/mattermost/blob/master/CONTRIBUTING.md).
### Mattermost Server Version
10.6.1
### Operating System
Rocky Linux / Docker
### Steps to reproduce
Upgrade to mattermost 10.*
### Expected behavior
The admin console shows a list of all channels.
### Observed behavior
After upgrading from an unknown version (something 10.x) to 10.6.1, I as a system admin cannot list the channels.
I do have access to the admin console, but in the admin console the channel list is empty.
The default chat throws an exception, because no channels can be listed.
### Log Output
```shell
mattermost-1 | {"timestamp":"2025-04-07 09:24:51.903 Z","level":"error","msg":"Unable to get the channels.","caller":"web/context.go:123","path":"/api/v4/users/me/teams/****/channels","request_id":"****","ip_addr":"172.18.0.4","user_id":"****","method":"GET","err_where":"GetChannelsForUser","http_code":500,"error":"GetChannelsForUser: Unable to get the channels., failed to get channels with TeamId=**** and UserId=****: missing destination name bannerinfo in *model.ChannelList"
```
### Additional Information
_No response_