"Upgraded" from Teams to Entry, how do I downgrade?

Troubleshooting
1

Summary
Upgrading to latest Mattermost changed my teams install to Entry version. This is undesired and we want to be on teams.

Expected behavior
We recently upgraded from a very old version of Mattermost teams/community (7.2.1) to the latest mattermost. We would expect this would maintain us on our teams/community install.

Observed behavior
Rather than be maintained on the Teams/Community/AGPL version of Mattermost, we have, against our will and unprompted, been “upgraded” to a “free” and heavily-limited version of the Enterprise edition.

We need a downgrade path to Teams. I am not paying a hundred bucks a month for a small 20-person hobby chat, and in considering why you have very little uptake to enterprise, I’d respectfully ask you to consider that these kinds of changes, uncommanded and unwanted, do not endear one to do so.

Things like seeing this:

image

when we didn’t even want to be on this limited edition to begin with, are user hostile and annoying to say the least.

Thank you for your assistance.

  • May
2

For now, I essentially solved this by downgrading to the LTS version of teams, if LTS is even the right term when Teams is unsupported, but that’s obviously not a longterm solution and I can’t say I’m happy getting flashbanged with trying to grab at my wallet for the mere act of trying to keep my software up to date and secure. It does not engender trust.

3

See my post here:

It’s a bad joke from MM.