Are other members of your team seeing the same issue? Might be worth speaking to the team maintaining company’s Mattermost instance as it’s possible they upgraded recently and may have caused this issue.
I’m re-opening this thread because we are experiencing the same issue on several devices, operating systems and browsers. You can access to our self-hosted Mattermost server, but when you open the same browser the next day, the page is blank. The only way to correctly load the page is to delete everything after the root domain and refresh the page.
This is very annoying, especially for less experienced users that get stuck and don’t know how to advance. I’ve ready several threads with similar issues, but I don’t think there is a solution. Am I wrong?
This started to happen a few versions ago (unfortunately I can’t tell you for sure which), let’s say about a year ago.
I have the same problem - discovered that if you turn off the ‘remembered pin’ on the remote computer it works fine. Open your remote desktop and select the view/edit option and then delete everything you want to. Now type your pin when you connect on your system, then you will see that it will start recovering