Channel Notifications

Good Morning,

Thank you for your response! The use case I am using here is to keep individuals within our company updated on client communications through Mattermost channels. So let’s say I am the account manager for client A, B, and C. If someone in the organization goes to client A and gets some information I would like that person to post that information in client A’s channel. Myself as the account manager, using keywords (see below) then I would get a notification in email. If someone goes to client D and posts an update in their channel, then I wouldn’t get an update in my email because I am not concerned with client D.

It is my understand based on the screen shot below, that if I place a keyword in the string, that I would get email notifications of any activity mentioning these keywords. Is that incorrect?

I hope that this helps with the understanding of my use case, let me know if I can provide further clarification.

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