Cloud monthly billing deprecation

Mattermost monthly billing will no longer be offered after July 26, 2023.

Mattermost will be phasing out monthly billing for existing customers. This includes your workspace.

We can imagine that this requires some transitioning for your organization, so we’re offering 90 days to switch to an annual paid plan.

Why is monthly billing going away?

Mattermost is simplifying plans and billing to closely align with our self-hosted offering, which are available only as annual plans.

We are committed to providing a simplified customer experience that reduces complexity.

What happens if I don’t switch to annual billing?

Cloud workspaces that have not transitioned to an annual plan on July 26, 2023 will be deleted. We understand that you may need some time to transition to an annual plan, so we are giving advance notice and will send follow-up emails as the deadline approaches.

Can I downgrade to Cloud Free?

Mattermost Cloud Free will also be deprecated after July 26, 2023.

Why is Cloud Free going away?

Mattermost is focused on providing the leading secure collaboration platform for technical and operational teams. To achieve this, we are committed to focusing on customer needs, and correlating our product direction and investments to where customers derive the most value from our offerings, which typically occurs through self-hosted deployments or via secure Professional and Enterprise Cloud offerings. This means continued investment in providing customers with the essential product features, integrations and security infrastructure needed to meet the demands of technical and operational teams.