How do I enable generation of presigned URL?

Troubleshooting
1

Summary
I am trying to export data from one mattermost instance, before I import it into another mattermost instance. However, I am stuck on the first step of exporting the data. I have tried to use mmctl config to set EnableExportDirectDownload to be true, but after I edit the config file in vim, the changes are not saved.

Steps to reproduce
I am following the guide from Bulk export tool - Mattermost documentation.

  1. mmctl auth login https://yourdomain.cloud.mattermost.com
  2. mmctl export create
  3. mmctl export generate-presigned-url 4pynq9ja8bnn7fgac6muwq9mrh_export.zip

I then get Error: failed to generate export link: This feature is restricted by a feature flag.

Expected behavior
I expect to get a URL to download the data from my mattermost instance.

Observed behavior
I get an error that this feature is restricted. I could not figure out how to enable this.

2

What version of Mattermost are you on?

3

Hi @john.oliver, I’m on the free version of the enterprise edition. I was thinking that there could be an option to enable this in the system console, but couldn’t find anything either

Mattermost Enterprise Edition

Mattermost Version: 10.7.1
Database Schema Version: 133
Build Number: 14611006601
Database: postgres
Hostname: linux-vm

4

That is odd! Can you try the “Use CLI” version? And are you running mmctl from /opt/mattermost/bin/ as opposed to one you might have copied from an earlier version?

5

Phew all good! Managed to get it to work with mmctl export download instead

6

So, it turns out that EnableExportDirectDownload is behind a feature flag, and the docs didn’t capture that. They’re being updated.