Hi,
I’ve been using MM for a while now and always had this issue. Sometimes, when others upload photos I cant see them. I get the notification of “xyz has uploaded a new file” but when I open the app nothing is there. I see, that there is an extra line break in the chat for the thumbnail but cant see the pic.
On the Desktop app its there.
I used to go under Advance settings and clear local cache but that only works if there is something in the cache. The only working option which always works is to reinstall the app.
My version is
App Version: 2.14.0 (Build 509)
Server Version: 9.6.0 (Build 8083694714
Database: postgres
Database Schema Version: 119
Any help is appreciated.