Summary From version 3.4 to 3.6: Messages do not refresh automatically if I have the app open in a channel. I have to move to another channel and come back to see the new messages. Steps to reproduce Using Docker, upgraded to version 3.6 from 3.4. Mattermost is sitting behind a reverse proxy nginx.…

I enabled DEBUG in the logs and what I’m getting is this “unexpected EOF”: [2017/02/21 14:25:12 EST] [DEBG] websocket.read: closing websocket for userId=y8wsrxifb7rgzbgyzwghhab9jo error=websocket: close 1006 (abnormal closure): unexpected EOF

ha! That seems to work. I’m behind a reverse proxy, so maybe it’s because of the difference in “hosts” names (from external host name to internal docker host, including different protocol: https external, internal is just http) The weird thing is that this was working fine (with the URL set) in ve…

@ngcnelson We had a bug where if the webhook creator leaves the channel bot messages are sent to, the messages don’t appear until channel refresh if you’re already viewing it . Wondering if that’s the issue you’re facing? If so, that will be fixed in Mattermost 3.7, which will be released on March…

Yes! That’s exactly what’s going on @jasonblais . I notice other bots were posting with no problem. But the web hook this bot posts to, the creator, is no longer in those channels I guess I could create the web hook again with a different user in the mean time

Glad to hear @ngcnelson ! And you’re correct, I think the workaround is to either have the webhook creator join the channel or re-create the webhook until Mattermost 3.7 is released on the 16th of March.

Messages not refreshing in Linux App

Troubleshooting

afrodrumunit (Martin Dufour) February 21, 2017, 7:13pm 2

Perhaps you can try this solution from when I hit very similar symptoms on an upgrade to 3.6?

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Messages not refreshing in Linux App

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