No feedback from Sales team

1

We’re trying to set up a new mattermost account/server for our team. We’re looking for a professional/enterprise solution so we’ve reached out to the Sales team through the online form, however it’s been almost a week now and we’re still waiting to hear back.

Can someone from the Sales team come back to us so we can move forward?

Thank you

2

Please post or DM me your contact info, and I’ll get it to the right person!

4

Thank you John. I’m trying to DM you my contact info but I’m not able to find the DM function on the forum (sorry I’m new here…)

5

I did raise this up. Due to time zones and such I’m not certain if they have reached out or will soon, but that right people know!

6

Thanks John, really appreciate your help. It’s been over a week and we’re still unable to get hold of a salesperson unfortunately.

Hope to hear from them soon

7

Hi,

I’m having the same issue. I’ve tried using the online form a couple of times and have also emailed info@mattermost.com. It’s been over 10 days now since I first tried to contact them.

Is there another way around this? We have run a test system, but need to make a decision as to whether we’re switching this week and can’t do that until we get more information.

Thanks

8

@matthews please email me at john.oliver@mattermost.com I’ll get you to the right person.

There’s also Talk to an Expert | Mattermost

I know we wind up getting a ton of spam to generic emails. I’ll ask our IT folks to take a look and see if we can make things easier on you!

9

Thanks John,

I tried the ask an expert, but didn’t get an answer from that one either.

I’ve just sent you an email though.