No Notification on Android Client (TPNS)

Troubleshooting
1

Hi,

i am using Mattermost-Team-Edition V9.5.10 and connect with the official Mattermost App installed via Aurora-Store (Play-Store).
Push-Notification’s (TPNS) are enabled on the Server, but no Notifications are shown on for example a new message. The app run’s in Background, but i see no system notification.

I don’t use an “official” Google Android System, it’s a custom rom (crdoid, Android 14) without google services.

Any chance to get notifactions working here or must every notification first go to google, which would be very bad ?

best regards
Michael

2

Have you seen Troubleshooting mobile apps - Mattermost documentation ?

3

yes, i see and do the steps again, but after installing the App i am NOT prompted to confirm to receive push notifications. Maybe that’s the
problem …

Seem’s not to be, i’ve tried another Tablet with original Android and it also does not work.

And in the Log’s i don’t see any “push notification”.