PDF Download Error

I am trying to download PDF documents, but keep running into the same error: the pdf will download but only show the file name and file size. If I try to export it shows the file as damaged. I have tried reinstalling the app. No one else in my organization is having this issue. Any suggestions? (see attached photo)

Is this on iOS or Android? What Mattermost mobile app version are you on?

App Version 1.48.2 on my iPad

Same version on my iPhone

Both iOS apps are having issues.

Tapping the message to bring it up on its own page and then tapping the file seemed to reset the system.