Running docker preview image start call is not shown

Troubleshooting
1

Hello, I’m running the mattermost docker preview image but the “start call” button is not shown or available. Could you please confirm if this image will support call?

Please advise on which image to use for docker for rocky linux 8 that supports call or I need to install the calls plugins. additional instructions will be appreciated.

2

Calls can work with the docker deployment. I have a docker image running right now with Calls enabled and working, and that’s right out of the box with no customization.

How exactly did you instantiate this instance?

Is there a reason you aren’t using the tarball deployment? It takes a little longer to stand up but avoids the abstraction layer of docker, which can be a significant hurdle for anyone who isn’t very familiar with docker.

3

Browser version does not show “start call” button even using https TLS enabled server. Use mattermost desktop to see the start button

4

Thanks for your response! we tried the docker command: docker run --name mattermost-preview -d --publish 8065:8065 mattermost/mattermost-preview

It did not quite working out of the box for us. We had to enable SSL for start call button to show up to make call. it will not work for non-SSL plus we have to install the call plugins (from github) and call plugin is running

we did not try the tar ball yet as you said it takes longer, we thought we wanted to try out the features of mattermost and see what it offers first.

We still can’t get the call working yet. We can start call now and initiating call and trying and then time out error - it did not connect. Is there a log that we can see why the call failed to connect?

6

You may try the Developer Console of your browser. It’s able to track the network traffic and offers a Console output with warning/error messages

Apart from that the docker container should write logs (depending on your config). The command is something like docker container logs <CONTAINERNAME>

If that isn’t enough you can set the log level a bit higher (e.g. “debug”) in the System Console

7

@mattermost25 you need to add -p 8443:8443 as well. Or use our docker compose file.