Currently, in Account Settings > Display we have a setting that lets users control whether names in Mattermost are displayed as full names or usernames.
This causes a couple of issues we’ve heard feedback on:
System Admins want to be able to set this for all their users (most people would prefer full name to be shown by default instead of username)
Push notifications and email notifications do not follow the existing setting for performance reasons
Based on the above feedback, we plan on switching the setting to be a system wide setting and removing the end user setting.
This would let admins control how the name display looks for all their users, instead of having to explain to them how to go change the setting.
If anyone has feedback or concerns about the proposed change, we would love to hear it - please comment below!
I can see the logic of setting the default on the server (and having that apply to notifications), but I expect a lot of our users to be disappointed if they can’t override this. Specifically some people prefer the “nickname if exists” setting and others prefer the full name.
Can we keep the option for users to enable “nickname if exists”?
Hi @gubbins - that’s one of the things we were wondering about, but we weren’t sure what the demand for a user specific setting would be like.
I think if it’s a common need, we can add the user setting back in as well and have the system one as a default. (We would probably need to have the push notifications and email notifications still follow the server setting for performance reasons though.)
