Unable to generate invite link

Troubleshooting Docs - Help Wanted
1

Summary
Unable to generate invite links to send out to team members for testing

Logs

2022-12-05T21:41:11+08:00 {"timestamp":"2022-12-05 13:41:11.074 Z","level":"warn","msg":"Unrecognized config permissions tag value.","caller":"api4/config.go:436","tag_value":"sysconsole_write_*_read"}
2022-12-05T21:41:11+08:00 {"timestamp":"2022-12-05 13:41:11.258 Z","level":"info","msg":"failed to configure","caller":"app/plugin_api.go:973","plugin_id":"com.mattermost.apps","error":"plugin requires Mattermost Site URL to be set"}
2022-12-05T21:41:11+08:00 {"timestamp":"2022-12-05 13:41:11.259 Z","level":"info","msg":"plugin process exited","caller":"plugin/hclog_adapter.go:61","plugin_id":"com.mattermost.apps","wrapped_extras":"pathplugins/com.mattermost.apps/server/dist/plugin-linux-amd64pid169"}
2022-12-05T21:41:11+08:00 {"timestamp":"2022-12-05 13:41:11.259 Z","level":"error","msg":"Unable to activate plugin","caller":"app/plugin.go:183","plugin_id":"com.mattermost.apps","error":"failed to load initial configuration: plugin requires Mattermost Site URL to be set"}
2022-12-05T21:41:12+08:00 {"timestamp":"2022-12-05 13:41:12.949 Z","level":"warn","msg":"Error decoding the config","caller":"api4/system.go:201","path":"/api/v4/email/test","request_id":"nhpyhouns3b7iq6zym9x6wqipy","ip_addr":"10.244.0.1","user_id":"9c6rrky5bpb5mbttdyrqtjwowo","method":"POST","error":"EOF"}
2022-12-05T21:51:12+08:00 {"timestamp":"2022-12-05 13:51:12.625 Z","level":"info","msg":"SimpleWorker: Job is complete","caller":"jobs/base_workers.go:88","worker":"ExpiryNotify","job_id":"tnjqh3soabdfdm1r8e5cmq1rzy"}
2022-12-05T22:01:12+08:00 {"timestamp":"2022-12-05 14:01:12.696 Z","level":"info","msg":"SimpleWorker: Job is complete","caller":"jobs/base_workers.go:88","worker":"ExpiryNotify","job_id":"kjuj9ooc9tn9bpzbuwumcqfneo"}
2022-12-05T22:11:12+08:00 {"timestamp":"2022-12-05 14:11:12.955 Z","level":"info","msg":"SimpleWorker: Job is complete","caller":"jobs/base_workers.go:88","worker":"ExpiryNotify","job_id":"dabdo81b8inzmegqcdgzkawhxa"}
2022-12-05T22:21:13+08:00 {"timestamp":"2022-12-05 14:21:13.026 Z","level":"info","msg":"SimpleWorker: Job is complete","caller":"jobs/base_workers.go:88","worker":"ExpiryNotify","job_id":"jq5jdr9idbni9qzi3b5ifasjso"}
2022-12-05T22:31:14+08:00 {"timestamp":"2022-12-05 14:31:14.004 Z","level":"info","msg":"SimpleWorker: Job is complete","caller":"jobs/base_workers.go:88","worker":"ExpiryNotify","job_id":"99unya3iypbkjbjcob354h1wxc"}

Expected Behaviour
link generated for use in signup

Observed Behaviour
no links generated

2

Hey did you solve this?

3

Hi muthermutton and welcome to the Mattermost forums!

Could it be that your SiteUrl is not set? According to the error messages you posted it seems as if this is the case and without a valid SiteUrl (System Console → Environment → Web Server → Site URL) some things (including the generation of invite links) will not work.

4

Hi Shema,

just trying to follow up here - were you able to solve your issue?