Frequently Asked Questions

Installation [Discussion around installation and deployment issues] End User Help This is a discussion forum used to develop end user help documentation for Mattermost end users. If you have a question on how to use Mattermost, please share it here to be answered by community members. Team Setup [Questions, guides and training on setting up new teams]

Topic	Replies	Views	Activity
About the Frequently Asked Questions category Frequently Asked Questions	1	3021	September 19, 2023
Do we need to stop the mattermost service prior to exporting data? End User Help	0	3	September 14, 2025
Multi-tenant SaaS usage Installation	1	52	September 4, 2025
Disabling "view members" in teams Team Setup	1	58	November 19, 2024
How declare Minio autosigned certificate Installation	3	112	March 6, 2025
Automatic Plugin Installation Installation	0	26	November 29, 2024
Virtually "merge" multiple Mattermost teams into one view Team Setup	3	245	October 16, 2024
Finding Messages with the most emoji reactions End User Help	3	177	September 22, 2024
Configure a Mattermost deployment to use S3 with a specific storage class Installation	0	228	September 8, 2024
[GUIDE] Using HAProxy with Mattermost Frequently Asked Questions	2	5314	August 30, 2024
Connexion Mattermost to my AD Installation	1	78	June 20, 2024
A space for guest users? Team Setup	2	211	May 28, 2024
[FAQ] How do I fix a "502 Bad Gateway" error when trying to load Mattermost? Frequently Asked Questions	0	1071	February 29, 2024
[FAQ] Does Mattermost integrate with JumpCloud for SAML Authentication? Installation	0	414	August 1, 2023
[FAQ] How can I troubleshoot Mattermost connection issues? Frequently Asked Questions	1	1026	November 16, 2023
How can I delete a channel? (old but gold) End User Help	6	4236	June 30, 2023
Can Mattermost connect with IRC, XMPP, Lync, Matrix and other communication systems? Frequently Asked Questions	1	9742	March 13, 2023
Updated installation method Installation	6	1524	January 17, 2023
Who is the owner of an attached file Frequently Asked Questions	5	536	August 5, 2022
Calling/Video/Screenshare Frequently Asked Questions	1	1520	June 21, 2022
Migration from Self hosted to Mattermost cloud Installation	1	745	December 17, 2021
Removing Built-In Emoji - Unsupported. Use with caution Frequently Asked Questions	4	2226	August 11, 2021
Mattermost broken on AWS Elastic Beanstalk Installation	3	2917	October 27, 2020
What does the /me command actually do? End User Help	1	1880	October 23, 2020
[SOLVED] [Guide] Hosting Mattermost on AWS Installation	1	12704	August 10, 2020
Problem compiling/running MPNS Installation	1	1069	August 5, 2020
APP can't connect to the Database Installation	7	2318	June 4, 2020
Installing Mattermost in Elastic Beanstalk causes errors Installation	1	1908	June 2, 2020
Default User Settings Template Frequently Asked Questions	3	4263	April 27, 2020
(SOLVED) Installing local Server on Ubuntu Desktop 18.04 LTS PB Installation	4	2210	March 31, 2020