Frequently Asked Questions

Installation [Discussion around installation and deployment issues] Team Setup [Questions, guides and training on setting up new teams] End User Help This is a discussion forum used to develop end user help documentation for Mattermost end users. If you have a question on how to use Mattermost, please share it here to be answered by community members.

Topic	Replies	Views	Activity
About the Frequently Asked Questions category Frequently Asked Questions	1	3122	September 19, 2023
How to log in after setup? Installation	4	170	November 26, 2025
Do we need to stop the mattermost service prior to exporting data? End User Help	3	137	October 2, 2025
Multi-tenant SaaS usage Installation	1	184	September 4, 2025
Disabling "view members" in teams Team Setup	1	160	November 19, 2024
How declare Minio autosigned certificate Installation	3	299	March 6, 2025
Automatic Plugin Installation Installation	0	113	November 29, 2024
Virtually "merge" multiple Mattermost teams into one view Team Setup	3	325	October 16, 2024
Finding Messages with the most emoji reactions End User Help	3	312	September 22, 2024
Configure a Mattermost deployment to use S3 with a specific storage class Installation	0	379	September 8, 2024
[GUIDE] Using HAProxy with Mattermost Frequently Asked Questions	2	5525	August 30, 2024
Connexion Mattermost to my AD Installation	1	152	June 20, 2024
A space for guest users? Team Setup	2	317	May 28, 2024
[FAQ] How do I fix a "502 Bad Gateway" error when trying to load Mattermost? Frequently Asked Questions	0	1516	February 29, 2024
[FAQ] Does Mattermost integrate with JumpCloud for SAML Authentication? Installation	0	504	August 1, 2023
[FAQ] How can I troubleshoot Mattermost connection issues? Frequently Asked Questions	1	1189	November 16, 2023
How can I delete a channel? (old but gold) End User Help	6	5050	June 30, 2023
Can Mattermost connect with IRC, XMPP, Lync, Matrix and other communication systems? Frequently Asked Questions	1	9895	March 13, 2023
Updated installation method Installation	6	1724	January 17, 2023
Who is the owner of an attached file Frequently Asked Questions	5	555	August 5, 2022
Calling/Video/Screenshare Frequently Asked Questions	1	1628	June 21, 2022
Migration from Self hosted to Mattermost cloud Installation	1	822	December 17, 2021
Removing Built-In Emoji - Unsupported. Use with caution Frequently Asked Questions	4	2304	August 11, 2021
Mattermost broken on AWS Elastic Beanstalk Installation	3	2998	October 27, 2020
What does the /me command actually do? End User Help	1	1938	October 23, 2020
[SOLVED] [Guide] Hosting Mattermost on AWS Installation	1	12860	August 10, 2020
Problem compiling/running MPNS Installation	1	1129	August 5, 2020
APP can't connect to the Database Installation	7	2423	June 4, 2020
Installing Mattermost in Elastic Beanstalk causes errors Installation	1	1989	June 2, 2020
Default User Settings Template Frequently Asked Questions	3	4358	April 27, 2020