Dear all,
I am reading this page:
I wish to do:
sudo -u mattermost bin/mattermost export bulk file.json --all-teams --attachments
OR:
sudo mmctl export create --attachments
My query is : Can I do either of the above 2 commands without stopping the mattermost service?
Where is this documented?
I am on Mattermost 9.11.12 in a Linux environment.
I would stop the mattermost service like this:
$ sudo systemctl stop mattermost
Thank you.
Hello,
Can someone please answer this query?
You don’t need to stop the Mattermost service to run an export with either bin/mattermost export bulk or mmctl export create. Both commands are designed to run against a live instance.
Stopping the service is only necessary if you want to guarantee that no new messages or attachments are created during the export (to ensure a perfectly consistent snapshot). In most environments, the small window of changes that might occur during export is acceptable.
Documentation reference: Bulk Export Tool. It notes that exports run against a running server, though it doesn’t explicitly say to stop the service.
So in practice:
For normal exports → safe to run without downtime.
For a fully consistent snapshot → briefly stop Mattermost, run the export, then start it again.
Dear Sir,
Many thanks for your reply.
The documentation reference that was given above I think is not correct. I think that this: Bulk export tool - Mattermost documentation is the correct reference.
Thank you and Best Regards,
Ashim