Mobile app, version 1.15.2, if any user visits “Off-topic” standard channel-> application hangs, only white screen and nothing helps, IOS and Android are the same…
Steps to reproduce
Mobile app. version 1.15.2 and server version 5.1.0 (enterprise ready, but enterprise options not activated)-> visit channel “Off-topic” from mobile app-> application hangs.
Would upgrading your server version to the newest one to see if that helps (v5.7)? If not, can you help share any Mattermost logs from the time this issue occurs?
Dear @amy.blais, thanks for your prompt reply, we didn’t upgrade server yet, and I should mention that mobile app. v.1.14 works fine, only new versions of mobile applications are affected…
UPDATE: following a post of Ilya Nastenko in Google Play (thanks him a lot!),
we’ve checked that in native (English) mode application (v.1.15.2) works OK.
Problem persists only in Russian interface mode.
Hope this helps to localize the problem…
Just to confirm, does this only happen in the Default channels? Do you have other active channels but you don’t see this issue on those other channels?