I am System Admin, other people don't get hint to tag me in regular channels

[ahmaddanial]

Hi, @willmatheson

Interesting. Thanks for sharing that detail.

Now that it is working, any chance that the issue reappears again after you re-enable the Your non-case sensitive username “wmatheson” option again?

@willmatheson

plus they had their name stored in their profile, so there was also an option for mentions of their first name, which was checked, which mine lacked entirely, probably because (according to the database dump anyway) I don’t have my name on it.

Were you referring to the SQL output you shared earlier were there are no Nickname, FirstName, LastName stored for your users?