iOS app v1.7.0 displays thumbnails for pictures fine. Unfortunately the same doesn’t happen for movies(.mov, .mp4). An icon appears but you cannot preview, watch nor download the video. Is this feature not available or does it need a fix?

iOS Client Movie Support (iOS v1.7.0)

amy.blais (Amy Blais) May 7, 2018, 1:47pm 10

@RbDev Have you tried re-installing the Mattermost app? Would you be able to check if movie previews work on any other apps that you might be using on your phone?

Topic		Replies	Views
[SOLVED] When uploading videos from iOS cannot playback in iOS Troubleshooting	9	2150	February 6, 2020
iOS Client App v1.9 File Support Disappointing Mobile Apps	15	1620	July 3, 2018
MM iOS Client File Preview Not Available Troubleshooting	34	2652	September 29, 2018
Video Preview (non-youtube) Troubleshooting	26	11717	May 22, 2023
Problem with IOS app Troubleshooting	2	766	March 9, 2020

iOS Client Movie Support (iOS v1.7.0)

Related topics