RbDev
(RbDev)
October 21, 2018, 3:21pm
1
Hi all,
IOS 1.13
If MM doesnt have permission to photo library and you try to select a new avatar from photo library, nothing happens.
It should prompt to give permission to access photo library and then select a photo.
ALSO Change avatar via iOS doesnt change avatar on the server. iOs client does get updated but nobody else.
Could you have a look.
Cheers
amy.blais
(Amy Blais)
October 22, 2018, 1:06pm
4
Thanks! I will test this out today.
amy.blais
(Amy Blais)
October 22, 2018, 10:21pm
5
Hi @RbDev ,
I’m not able to reproduce these on the same environment. What build version are you on?
amy.blais
(Amy Blais)
October 22, 2018, 11:53pm
7
@RbDev This can be found in the “About Mattermost” section beside the Mattermost mobile app version.
RbDev
(RbDev)
October 23, 2018, 12:13am
8
Build 151.
Why would there be live releases with same version different build?
amy.blais
(Amy Blais)
October 23, 2018, 2:30pm
9
All live releases have the same version and build, but if you’re registered as a beta tester then you have access to different builds as we work on releases and cut RCs, so I just wanted to make sure you’re on the latest build version. Do you see any error messages or log errors?
RbDev
(RbDev)
October 23, 2018, 3:13pm
10
I use only live releases.
I dont think there are errors going on.
is there a way to see log error in live apart from send error?
amy.blais
(Amy Blais)
October 24, 2018, 12:13am
11
Hi @RbDev ,
Does this reproduce on pre-release? How about any other devices or browsers?
RbDev
(RbDev)
October 24, 2018, 1:24am
12
Yes I can reproduce in pre-release the permission issue.
I have only iOS devices at hand.
I believe its a mobile plataform issue only.
amy.blais
(Amy Blais)
October 24, 2018, 4:34pm
13
@RbDev What is the permission error that you see?
amy.blais
(Amy Blais)
October 30, 2018, 10:19pm
15
Hi @RbDev , I believe this is required by Android and iOS - if you don’t explicitly grant permissions then the library will not be accessible.
RbDev
(RbDev)
October 30, 2018, 10:45pm
16
no Amy.
Whenever the app needs permission to the mobile service, it will ask. A dialog box will popup and its up to the user to grant the permission or not.
The avatar selector feature in MM iOS app is not asking for permission.
RbDev
(RbDev)
October 31, 2018, 8:40pm
17
Dont forget to look into the avatar not updating issue.
amy.blais
(Amy Blais)
October 31, 2018, 10:40pm
18
Hi @RbDev ,
I’m able to reproduce the permission issue, so I will open a ticket for it. For the “avatar not updating” issue, does it eventually update (e.g. after a few minutes), or does it only update after you log out and log back in?
RbDev
(RbDev)
October 31, 2018, 11:28pm
19
it doesnt look like it.
The user can see his new avatar on his app but no one else using ios app can.
I think browser works ok. probably need to test.
amy.blais
(Amy Blais)
November 1, 2018, 1:03pm
20
Opened a ticket here: [MM-12879] - Mattermost .
I’ll also take a look at the “avatar not updating” issue.