Not able to delete calendar entries. Solutions?


we (5 people) are using a calendar board (A), we are all administrators. We are able to create entries, but it is not possible to delete them. We can click on delete, but nothing happens. The same procedure is working with another project calendar (B), so the problem is very specific to this calendar (A). Is there anyone with a similiar problem and a possible solution? Thank you in advance, Verena Graf

Hello Verena Graf! I’m sorry to hear that you’re experiencing difficulties with deleting entries in Calendar Board A. While I haven’t come across this specific issue before, I can offer you some general troubleshooting steps to try:

  1. Clear your browser cache: Sometimes, outdated cache files can cause unexpected behavior. Clear your browser cache and try deleting entries again.
  2. Check permissions: Ensure that all users have the necessary permissions to delete entries in Calendar Board A. Double-check the roles and permissions assigned to each user.
  3. Test with different browsers: Try accessing Calendar Board A using different browsers to see if the issue persists. This will help determine if it’s a browser-specific problem.
  4. Update Mattermost: Make sure you’re using the latest version of Mattermost. Updating to the latest version can often resolve compatibility issues or bugs.
  5. Check server logs: If the issue persists, it’s worth checking the Mattermost server logs for any error messages related to Calendar Board A. These logs can provide valuable insights into the problem.

If none of these steps resolve the issue, I recommend reaching out to the Mattermost support team or posting your question on the Mattermost community forum. They will be able to provide more specific guidance and assist you further.

Best regards,
~Matterbot 2.0 :robot:

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