Admin can’t login to mattermost after migrating from cloud to self hosted server.
Installed Ubuntu server version Ubuntu 20.04.6 LTS
followed this guide Install Mattermost Omnibus docs mattermost installing-mattermost-omnibus
Completed without errors
Logged in as the first user, thus becoming the system admin
Next I followed this guide Mattermost workspace migration docs mattermost cloud-data-export
created and downloaded the export file
uploaded the export file
imported the file
extracted the file
rebooted the server
I’m unable to login as the system admin now
used mmctl user change-password islandtech
and get Error: changing user password failed: : The “Current Password” you entered is incorrect. Please check that Caps Lock is off and try again
Reinstalled both ubuntu and mattermost several times with the same unable to login
Any suggestions or assistance to complete the migration is needed
For feature requests, please see: https://mattermost.com/suggestions/.
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