Mattermost kindly offer non-profit licenses . But how long does it usually take to receive a response once you’ve applied? Anyone have experience? Is more than 2 weeks normal?

A final update to bring this thread to a close. Last week Mattermost were in touch and approved the license, apologised for the delay and thanked us for our patience. The next stage of the process was incredibly smooth and quick, from invoicing to providing the key all within around 72hrs. My under…

License for non-profits? How long for a response?

Troubleshooting

Thoughtful (T) October 5, 2022, 2:40pm 4

Hi,

Yes, application submitted on 21 September. Separate follow-up email via sales contact form yesterday.

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License for non-profits? How long for a response?

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