Summary: I am seeing some issues around un-read messages, where notifications are received but un-read messages are either not highlighted or even not visible on iOS or in the Browser. Steps to reproduce: I’ve been un-successful in trying to reproduce the errors. I can’t see any errors or events …

Okay, that sounds like a known issue that will be fixed in the upcoming 1.7 release of the mobile app so that it’ll take you to the correct channel when you open the app from a push notification. It should be coming out in a week or two, but if any of your users would like to try the 1.7 beta before…

[SOLVED] Notifications but no visible un-read messages

Troubleshooting

amy.blais (Amy Blais) March 19, 2018, 4:26pm 2

Hi @mrowell,

Thank you for this report!

I have some initial questions to help with troubleshooting: what Mattermost app version are you using and what iOS version are you using?

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[SOLVED] Notifications but no visible un-read messages

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